Skill Set

Our success is directly attributable to our people. We hire individuals who demonstrate a high level of interpersonal skills and have a desire to succeed. Our clients expect us to handle their customers with respect and integrity. We pride ourselves on being accountable for quality and performance.

We perform a variety of tasks and functions for our clients. Each project has its unique properties; however, there are common skills to each project:

  • Ability to handle inbound and outbound customer service calls
  • Fulfillment of data entry functions
  • Update and maintain accurate customer account records
  • Efficient and timely resolution of accounts
  • Firm, Fair, and Friendly